Unfortunately we are unable to issue refunds for downloadable products once any relevant product key has been sent and/or the software has been downloaded. If you have any issues with our service, please contact support via the website and we will deal with your situation accordingly.
Virtual Airline Schedules is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Virtual Airline Schedules may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2014.
Virtual Airline Schedules are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, Virtual Airline Schedules have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.
Virtual Airline Schedules use traffic log cookies to identify which pages are being used. This helps the management of Virtual Airline Schedules analyse data about web page traffic and improve our website in order to tailor it to our pilots needs. Virtual Airline Schedules only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help Virtual Airline Schedules provide pilots with a better website, by enabling us to monitor which pages pilots find useful and which they do not. A cookie in no way gives Virtual Airline Schedules access to pilots personal computers or any information about them, other than the data pilots choose to share with Virtual Airline Schedules.
Users can choose to accept or decline cookies. Most web browsers automatically accept cookies, but browser settings can be modified to decline cookies if pilots prefer. This may prevent pilots from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You are entitled to view, amend or delete the personal information that we hold. Email your request to us at [email protected] and we will process it as soon as possible. We will be adding automated tools on our website for you to do this, however until then all requests will be manually processed upon request.
If you opt-in to receive our marketing emails, you will receive updates on the latest innovations of Virtual Airline Schedules, and information about software updates and any savings on Virtual Airline Schedules products. You may do this by sending a request via. our contact form. after logging in. Please note, we will continue to send emails for updates about support tickets or online purchases. If you have any queries regarding how we deal with emails, feel free to contact us via. the contact form or [email protected]
Our server infrastructure uses DigitalOcean Cloud. Whilst our servers are secure, they may be accessed on occasion by DigitalOcean staff whilst performing server maintenance. Your personal data should not be accessed during this, however DigitalOcean may come across it during routine work.
Virtual Airline Systems LTD staff (owners of Virtual Airline Schedules) may access your personal data whilst performing development updates to the web services. This data should not be commonly accessed, however if and when it is, we hold an audit log of who accessed your data and why. You are entitled to a copy of the audit log we hold about your personal information and it’s access.
Virtual Airline Schedules/Virtual Airline Systems LTD collects and uses customers’ personal data because is it necessary for:
- the pursuit of our legitimate interests (as set out below);
- the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer; or
- complying with our legal obligations.
In general, we only rely on consent as a legal basis for processing personal data in relation to sending direct marketing communications to customers via email or text message.
Customershave the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
Our legitimate interests
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Virtual Airline Schedules, including:-
- selling and supplying goods and services to our customers;
- protecting customers, employees and other individuals and maintaining their safety, health and welfare;
- promoting, marketing and advertising our products and services;
- sending promotional communications which are relevant and tailored to individual customers - understanding our customers’ behaviour, activities, preferences, and needs;
- improving existing products and services and developing new products and services;
- complying with our legal and regulatory obligations;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling customer contacts, queries, complaints or disputes;
- managing insurance claims by customers;
- protecting Virtual Airline Schedules, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to Virtual Airline Schedules;
- effectively handling any legal claims or regulatory enforcement actions taken against Virtual Airline Schedules; and
- fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.
Virtual Airline Schedules reserves the right to change, modify, add or remove portions of these terms and conditions without prior notice. Please check this page periodically for any modifications. Your continued use of this site following the posting of any changes will mean that you have accepted the changes.
All content on this site including layout, design, images, text and all other information is property of Virtual Airline Schedules and is protected by copyright and other intellectual property laws.
You may NOT copy, display, distribute, modify, publish, reproduce, store, transmit, create derivates works from part or all of the content obtained from this site in any medium to anyone, except as otherwise expressly permitted under applicable law or as described in these Terms and Conditions.
You may NOT print or download content from this site for either your own personal, non commercial use or for commercial use.
You may NOT, without approval of Virtual Airline Schedules Management, use the site to publish or distribute any advertising, promotional material, or solicitation to other viewers of the website.
All trademarks appearing on this site are the property of their respective owners.
This site may contain hyperlinks to other sites or resources. Virtual Airline Schedules is not responsible for the availability of external sites or resources linked to the site, and does not endorse nor can be held responsible or liable for any content, advertising, products or other material on or available from such sites and resources.
Transactions that occur between you or any third party are strictly between you and the third party and are not the responsibility of Virtual Airline Schedules. Because Virtual Airline Schedules is not responsible for the availability or accuracy of these outside resources or their content, you should review the Terms and Conditions and Privacy Policies of these linked sites, as their policies may differ to mine.
Virtual Airline Schedules, nor his affiliates or third parties content providers make any warranty whatsoever, including without limitations, that the operations of this site will be uninterrupted or error free; that defects will be corrected; that this site, including the server that makes it available, is free of viruses or other harmful components; as to the result that may be obtained from the use of content or other material on the site.
Nor will Virtual Airline Schedules, any affiliates or third parties make any warranties whatsoever to the accuracy,
completeness, reliability, availability, suitability, quality, non infringements or operations of any
content, products or services provided or accessible from the site.
Virtual Airline Schedules neither endorses nor takes responsibility for any products, goods or services offered by outside vendors through our services or advertised on our site.
Virtual Airline Schedules aims to keep the site available twenty four (24) hours a day, seven (7) days a week to maintain saved information. However due to technical issues, routine maintenance or acts of god, availability may be limited and/or information may be lost. Virtual Airline Schedules shall not be liable for lost information or non availability of the services.
You hereby agree to indemnify, defend and hold Virtual Airline Schedules harmless from and against any and all liability, losses, damages and costs arising from you use of the site or content.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflicts of law principle. You hereby submit to and agree that the sole jurisdiction and venue for any action that may arise under or in relation to the subject matter hereof shall be the courts located in the United Kingdom.